At jilace, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect from Filipino players, how we use it, who we share it with, and how you can exercise your rights under applicable Philippine data protection law.
These cards summarize the most important privacy principles that govern how jilace collects and uses your personal information. They do not replace the full policy — please read all sections below.
jilace collects only the personal data necessary to operate your account, process transactions, and comply with Philippine regulatory requirements. We do not collect data for its own sake.
The data we collect is used to verify your identity, process deposits and withdrawals, personalize your gaming experience, and keep your account secure. Nothing more.
jilace does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with trusted service providers and where required by law.
All personal data stored by jilace is protected using AES-256 encryption at rest and TLS 1.3 in transit. Access to player data is strictly limited to authorized personnel on a need-to-know basis.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. jilace makes it straightforward to exercise these rights at any time.
jilace uses cookies strictly for session management, security, and platform performance. We do not use third-party advertising cookies. You can manage your cookie preferences at any time.
jilace ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how jilace collects, processes, stores, and protects personal information in connection with the operation of the jilace online casino platform, accessible at jilace.com.
This policy is written in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognized data protection standards.
By registering for a jilace account, accessing the platform, or using any of our services — including slots, bingo, live casino, Lucky Dice, and Crash Goal — you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
If you have questions about this policy or wish to exercise any of your data rights, you may contact our Data Protection Officer at any time through the jilace support channels. Contact details are provided in Section 2.
For the purposes of the Philippine Data Privacy Act of 2012, jilace acts as the Personal Information Controller (PIC) in respect of all personal data collected from players using the jilace platform. As PIC, jilace determines the purposes and means of processing your personal data.
jilace has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. You may contact the DPO through the following channel:
All data rights requests, privacy complaints, and data breach notifications should be directed to the DPO in the first instance. If you are not satisfied with the DPO's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
jilace collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party service providers such as payment processors and identity verification services. The categories of data we collect are set out below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (PhilSys, passport, driver's license, SSS ID) | You / KYC provider |
| Contact Data | Email address, Philippine mobile number, residential address (including city — e.g., Manila, Cebu, Davao, Makati) | You |
| Financial Data | GCash number, PayMaya account, BPI / BDO / Metrobank account details (masked), transaction history, deposit and withdrawal amounts in PHP | You / Payment processor |
| Account Data | Username, hashed password, account preferences, bonus history, game session records, responsible gaming settings | You / Platform |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Automatic |
| Usage Data | Pages visited, games played, wager amounts, session duration, click patterns, feature interactions | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | You |
| Verification Data | Copies of government-issued ID, selfie photographs submitted for liveness checks, proof of address documents | You / KYC provider |
jilace does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification purposes. We do not collect data from players who have not registered an account.
jilace processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your data are:
Under the Philippine Data Privacy Act of 2012, jilace must have a lawful basis for processing your personal data. The legal bases on which we rely are as follows:
Where we rely on legitimate interests as our legal basis, we conduct a balancing test to ensure that our interests do not override your fundamental rights. If you would like more information about any specific balancing test, please contact our DPO.
jilace does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
jilace retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The retention periods below reflect our standard practice:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML compliance, regulatory audit trail |
| Financial Transaction Data | 10 years from transaction date | AMLC reporting obligations under RA 9160 |
| KYC / Verification Documents | 5 years after account closure | Regulatory requirement, fraud prevention |
| Game Session Logs | 3 years from session date | Dispute resolution, RNG audit |
| Support Communications | 3 years from last interaction | Complaint resolution, quality assurance |
| Marketing Preferences | Until opt-out + 1 year | Consent record keeping |
| Technical / Log Data | 12 months from collection | Security monitoring, fraud detection |
When personal data is no longer required, jilace securely deletes or anonymizes it in accordance with our data disposal procedures. Anonymized data — which cannot be used to identify you — may be retained indefinitely for statistical and analytical purposes.
jilace implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
jilace uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. A cookie is a small text file placed on your device when you visit jilace.com. We use the following categories of cookies:
jilace does not use third-party advertising cookies, cross-site tracking cookies, or any cookies that share your data with advertising networks. You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your jilace account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilace. These rights are available to all registered players at no cost, subject to the limitations described below.
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Rights Request". We will respond within five (5) business days and fulfill your request within thirty (30) days, or notify you if additional time is required.
jilace strictly prohibits the use of its platform by anyone under the age of 21. This age restriction is consistent with Philippine regulations governing casino-style gambling and is a non-negotiable condition of using the jilace platform. We do not knowingly collect personal data from individuals under 21 years of age.
As part of our registration and KYC process, all players are required to confirm their date of birth and provide a valid government-issued ID to verify that they meet the 21+ age requirement. Accounts where the age verification process reveals that the player is under 21 will be immediately suspended and any funds returned to the payment source, subject to applicable verification procedures.
jilace does not direct any marketing communications, promotional content, or platform features toward individuals under the age of 21. Our advertising and promotional materials are designed and targeted exclusively at adults who meet the legal age requirement.
jilace reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform features, or our data processing practices. We are committed to keeping you informed of any material changes that affect your rights or how your data is used.
When material changes are made to this Privacy Policy, jilace will notify registered players by email and display a prominent notice on the platform at least seven (7) days before the changes take effect. The updated policy will be published on this page with a revised effective date at the top of the document.
Your continued use of the jilace platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure in accordance with our Terms and Conditions.
We recommend bookmarking this page and reviewing it periodically to stay informed about how jilace protects your personal data. If you have any questions about a specific change, please contact our Data Protection Officer.
Now that you know exactly how jilace protects your privacy, you can play with confidence. Join thousands of Filipino players already enjoying slots, bingo, live casino, Lucky Dice, and Crash Goal on a platform built on transparency and trust.